Shipping policy

Shipping Policy

1. Shipping Areas

We currently ship our organic compost products within the United States only. We do not offer international shipping at this time.

2. Processing Time

Orders are typically processed and shipped within 1-3 business days from the date of purchase. Orders placed on weekends or holidays will be processed on the following business day.

3. Shipping Methods

We offer standard shipping through our preferred carriers, which may include USPS, UPS, or FedEx. Shipping times vary depending on the destination and carrier.

4. Shipping Rates

Shipping rates are calculated based on the weight of the order and the destination address. Rates will be displayed at checkout before the order is finalized.

5. Free Shipping

We offer free standard shipping on orders over a certain amount (if applicable). The minimum order amount for free shipping, if offered, will be clearly stated on our website.

6. Tracking Information

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package through the carrier's website.

7. Shipping Restrictions

Due to the nature of our products, there may be restrictions on shipping to certain locations within the United States. We comply with all federal, state, and local regulations regarding the shipment of organic materials.

8. Delivery Issues

If you experience any issues with the delivery of your order, please contact us immediately at digital@soilseedandwater.com. We will work with the carrier to resolve the issue as quickly as possible.

9. Order Changes and Cancellations

Once an order has been placed, changes or cancellations may not be possible if the order has already been processed for shipping. Please contact us as soon as possible if you need to make changes to your order.

10. Returns and Refunds

Please refer to our Return Policy for information on returning products and requesting refunds.